Q1: What is your company type and what certifications do you hold?
We have been a professional manufacturer since 1994. Our facility holds CE certificates, ISO 13485:2003, ISO 9001:2008, and GMP standards. We can also accommodate extra regulatory demands upon request.
Q2: Can I request customized items different from your standard design?
Yes, customized items and OEM services are always welcome. Please note that specialized designs may require a longer lead time for delivery. We are committed to supporting our customers' unique requirements.
Q3: What are the available shipment methods?
Shipment is handled based on customer requirements. We offer door-to-door courier services via FEDEX, DHL, UPS, and TNT. Additionally, large-scale shipping by sea or air is also available.
Q4: Where is your factory located for a visit?
Our facility is conveniently located near the International Airport, making it easily accessible for visiting clients. We welcome all partners to inspect our production lines in person.
Q5: Do you provide samples before bulk orders?
Yes, we can provide samples for quality evaluation. Please reach out to our team to discuss the specific items you are interested in and the sample arrangement process.
Q6: How do you ensure product quality?
Quality is our priority. We maintain strict adherence to ISO and GMP standards throughout the manufacturing process, with dedicated QC teams inspecting products at every stage from raw materials to final packaging.
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